Service & Support

Halio Smart Glass and smart glass Powered by Halio, including Viracon PLUS™ Smart Glass and Marvin Glazing, are monitored 24×7 by Halio Customer Care. This monitoring makes the responsiveness of Halio solutions possible by precisely knowing the state of each window at all times, as every piece of installed Halio glass measures its exact tint levels and operational status.

Building Facility Management

If you are a facility manager for a building with a Halio facade or windows and have questions about your Halio system operation, dashboard, maintenance, or settings, contact Halio Customer Care.

Building Occupant

If you are a tenant or occupant in a building with a Halio facade or windows and have questions about controlling the Halio tint levels or to report a system failure, contact Halio Customer Care.

Installer

If you are installing or commissioning a Halio solution and have questions, contact Halio Customer Care.

Sales and Other Inquiries

Click here for all other inquiries.